Effective date: May 4, 2026
Stacksort Enterprises ("Stacksort," "we," "us," or "our"), operated by Stacksort LLC, is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our websites, mobile applications, and software services — including Talent Agent, Memory Agent, LivingRelay, and other products in our portfolio (collectively, "Services"). Please read this policy carefully. By using our Services, you agree to the practices described here.
1. Information We Collect
1.1 Information You Provide Directly
- Account registration: name, email address, phone number, password, and organization name.
- Profile information: job title, industry, professional background, and preferences you enter in our apps.
- Communications: messages, inquiries, feedback, and support requests you send us.
- Payment information: billing details processed by our payment processors; we do not store full card numbers on our servers.
- User-generated content: notes, tasks, documents, contacts, and other data you create or import within our Services.
1.2 Information Collected Automatically
- Usage data: pages visited, features used, clicks, session duration, and interaction logs.
- Device information: device type, operating system, browser type, IP address, and unique device identifiers.
- Log data: server logs, error reports, and diagnostic information to maintain service reliability.
- Cookies and similar technologies: see Section 5 below.
1.3 Information from Third-Party Integrations
When you connect third-party accounts (such as Google, Microsoft, or LinkedIn), we may receive information authorized by you through that platform's OAuth flow. We use this data only to enable the integration you requested.
If you connect a Google account, we may access — based solely on what you authorize:
- Basic profile information (name, email address, profile photo)
- Calendar events (if you enable Calendar features)
- Gmail message data (only where explicitly authorized and required by a specific feature)
- Google Drive files you share with our Services
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data to serve ads or for purposes unrelated to the features you authorized.
1.4 Communications Data (SMS and Voice)
Some of our Services use Twilio and similar providers to send SMS messages, voice calls, or push notifications. When these features are used:
- Your phone number is transmitted to the messaging or calling provider to route communications.
- Message content may be logged for delivery confirmation and regulatory compliance.
- You may opt out of SMS messages at any time by replying STOP to any message from us. Reply HELP for assistance.
- Message and data rates from your wireless carrier may apply.
- Message frequency varies based on your account activity and notification preferences.
- We do not share your phone number with third parties for their own marketing purposes.
2. How We Use Your Information
- To create and manage your account and provide the Services you request.
- To personalize your experience and surface relevant features, content, or connections.
- To send transactional communications (account confirmations, password resets, alerts).
- To send product updates and marketing communications (you may opt out at any time).
- To deliver SMS, voice, or push notifications you have opted into.
- To analyze usage trends and improve the performance, security, and reliability of our Services.
- To develop and improve AI and machine-learning features, using aggregated or de-identified data where possible.
- To detect, prevent, and respond to fraud, abuse, and security incidents.
- To comply with applicable laws and enforce our Terms of Service.
3. How We Share Your Information
We do not sell your personal information. We may share it only in the following circumstances:
- Service providers: vendors we engage for cloud hosting, analytics, payment processing, communications, and customer support process data on our behalf under data processing agreements and are prohibited from using it for their own purposes.
- Third-party integrations: data shared with platforms you connect (Google, Microsoft, etc.) is governed by those providers' privacy policies.
- Business transfers: if Stacksort LLC is acquired, merges with another company, or transfers substantially all its assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.
- Legal compliance: we may disclose information when required by law, valid legal process, or to protect the rights, safety, or property of Stacksort, our users, or the public.
- With your consent: we share information with third parties only when you expressly direct us to do so.
4. Data Retention
We retain personal information for as long as your account is active or as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal data within 90 days, except where retention is required by applicable law.
5. Cookies and Tracking Technologies
We use the following categories of cookies and similar technologies:
- Strictly necessary: required for authentication, session management, and core functionality.
- Analytics: help us understand how users interact with our Services so we can improve them.
- Preference: remember your settings and interface preferences.
You can control cookies through your browser settings. Disabling strictly necessary cookies may prevent certain features from working.
6. Security
We implement industry-standard security measures including encryption in transit (TLS/HTTPS), encryption at rest, role-based access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security of your information. If you believe your account has been compromised, contact us immediately at admin@stacksortenterprises.com.
7. Children's Privacy
Our Services are not directed to children under 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe a child has provided us personal information without appropriate consent, please contact us and we will delete it promptly.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: request a copy of the personal information we hold about you.
- Correction: request correction of inaccurate or incomplete data.
- Deletion: request deletion of your personal data, subject to legal retention obligations.
- Portability: receive your data in a structured, machine-readable format.
- Opt out of marketing emails: unsubscribe via the link in any marketing email or contact us.
- Opt out of SMS: reply STOP to any SMS message from us.
- California residents (CCPA/CPRA): you have the right to know what personal information we collect, request deletion, correct inaccuracies, and opt out of the sale or sharing of personal information. We do not sell personal information.
- EEA/UK residents (GDPR/UK GDPR): you may have additional rights including the right to restrict processing and to lodge a complaint with your supervisory authority.
To exercise any of these rights, email us at admin@stacksortenterprises.com. We will respond within 30 days.
9. International Data Transfers
Our Services are operated in the United States. If you are located outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date and, where appropriate, by email notification. Your continued use of our Services after changes take effect constitutes your acceptance of the revised policy.
11. Contact Us
For privacy questions, data requests, or concerns:
Stacksort LLC
Email: admin@stacksortenterprises.com
Website: stacksortenterprises.com